TeamFX told me to never press the reset button. He suspects there's a bug in the circuit that does the reset, at least in some hardware revisions. Personally I had no bad experience with the reset button (obviously, in my case, if I pressed reset after the ABS was broken the calculator would stop - as it stopped - working, but that's not fault of the poor button).
Assuming the broken RS memory code didn't erase the first flash sector (like it did with mine...), your calculator would have still been able to boot the ABS, where you could invoke the emergency OS updater. If you can't get to that point, it's either a unrelated hardware problem (perhaps caused by pressing the reset button, adding a problem to the existing problem), or the ABS did indeed get erased (which means you have a brick like mine, and the recovery options are either replacing the flash chip with a new programmed one, which is expensive, or far more easily and realistically replacing the main board).
Some questions:
What was the calculator running when you turned it off?
Was the calculator overclocked?
What software did it have installed (OS version and list of add-ins, with their versions if possible)?
For how long did you have that calculator?
Do you happen to have registered the information that Utilities gives on the "System information" screen?
(this is probably unrelated, but anyway) Do you remember what date and time the RTC was set to?
EDIT:
TeamFX just sent me this in an email, regarding this case:
flyingfisch wrote:
Hmm... well, I set down my PRIZM (which was off) and the off screen all of a sudden turned on
Strange, looks like a glitch with the interrupt that checks for the AC/On key, possibly combined with some problems with the code that was on RS memory at the time.
Assuming the broken RS memory code didn't erase the first flash sector (like it did with mine...), your calculator would have still been able to boot the ABS, where you could invoke the emergency OS updater. If you can't get to that point, it's either a unrelated hardware problem (perhaps caused by pressing the reset button, adding a problem to the existing problem), or the ABS did indeed get erased (which means you have a brick like mine, and the recovery options are either replacing the flash chip with a new programmed one, which is expensive, or far more easily and realistically replacing the main board).
Some questions:
What was the calculator running when you turned it off?
Was the calculator overclocked?
What software did it have installed (OS version and list of add-ins, with their versions if possible)?
For how long did you have that calculator?
Do you happen to have registered the information that Utilities gives on the "System information" screen?
(this is probably unrelated, but anyway) Do you remember what date and time the RTC was set to?
EDIT:
TeamFX just sent me this in an email, regarding this case:
TeamFX wrote:
Well, it is probably not a hardware issue (or let's see how long the fx-CP400 will survive). It seems to me that there are some software bugs and these seem to only affect "power users" who install a lot of stuff. Knowing that there is a USB bug that sometimes crashes the calculator when replacing a file with the same name, it appears that the USB mass storage implementation might cause these issues. Overwriting memory that is not meant to be overwritten. But I'm somehow giving up on this. I can only give you guys the following hint: Try to reduce the number of Windows connections. Another reason could be the overclocking stuff which I would also recommend not to use at all.
Explaining the sudden device turn on could have several reasons. I know that the calculator sometimes doesn't turn off until you press another key. Maybe putting the device on the desk resulted in a small vibration generating an AC/on key interrupt or something similar. And the shutdown screen could have been displayed because of not finishing the last shutdown correctly or because the OS detected some hardware error and (tried to) shut down immediately. We will never know.
Explaining the sudden device turn on could have several reasons. I know that the calculator sometimes doesn't turn off until you press another key. Maybe putting the device on the desk resulted in a small vibration generating an AC/on key interrupt or something similar. And the shutdown screen could have been displayed because of not finishing the last shutdown correctly or because the OS detected some hardware error and (tried to) shut down immediately. We will never know.